More than ever, you count on us to help you keep a pulse on your customers' wants and needs. We've listened to your feedback and created 45 features so far this year to Latest Mailing Database help you stay close. From bots that suggest answers while customers type, to an all-new API and apps - we've done our part. better to condense the 45+ features we've delivered so far this year in this roundup! Whether you use Intercom for customer support, lead generation, or customer engagement, these features will help you manage all of your customer conversations, no matter how many. Automate answers to your most common questions with Resolution Bot Si you are inundated with questions from similar customers.
Our latest bot can help you. Resolution Bot is the next generation of Answer Bot and it has evolved to save even more time for your team and your customers. It now suggests answers based on what customers type - before they even hit that enter key. The bot comes with these other powerful features to Latest Mailing Database help you automate more questions: who speak Spanish, French, Italian, Brazilian Portuguese, Russian or German? No problem. The bot will automatically respond in the language used by your customer's browser settings. Response Targeting: Customize responses by specifying who the bot should talk to and how it should adjust responses based on criteria such as customer spending, business type, location, etc.
Improved Performance Insights: Find underperforming answers that need to be optimized, using our new reports. You can also filter reports by bot interactions to Latest Mailing Database see the exact impact of bots on your conversation metrics. Turn your conversation data into business insights, with API 2.0 The wealth of customer and conversation data you you have in Intercom can be extremely valuable for business information. Our new API gives you full access to this data so you can generate more powerful reports and use them to make decisions. Now you can export the exact customer and conversation data you need to the external reporting tools you use. You can also give your teams more insight into the customers they're chatting with, using our enhanced custom data attributes and conversation tags.